Location: Vietnam office: 3A Floor, VINA Building, 131 Xo Viet Nghe Tinh, Ward 17, District Binh Thanh, Ho Chi Minh City, Viet Nam.
Level of management: Experienced - Manager

Job Information

Drcom Group is looking for an experienced Business Development Lead to join us! The Business Development Lead role has a key role in maintaining growth in sales and quality of the company through understanding market and maintaining client's satisfaction in Vietnam. The Business Development Lead will act as key point of contact and strategic person to supervising the excellence of projects from briefing to delivery. The Business Development Lead must have strong experience in marketing and/or digital agency, with a plus for understanding of medical, pharmaceutical.


Drcom Group is looking for an experienced Key Account Manager to join us! It’s a challenging role requiring a careful balance between the client’s needs, wants and priorities, and the agency’s bottom line. They play a crucial role in client retention as well as potentially bringing in new business as part of an existing client referral process.

Key duties will be

Sales & Client/Account Management:

  • Encourage revenue growth by Identifying new clients/business opportunities and cross-selling products and services.
  • Serve as the client lead, managing a client’s projects; providing regular updates to clients on the progress and statuses of projects.
  • Develop open and effective channels of communication with each client while fostering and developing client relationships.
  • Explaining cost factors to clients and communicating product value.
  • Service multiple clients concurrently and meeting deadlines in a timely manner.
  • Participate to healthcare networking and industry events.
  • Being able to work with strong autonomy and proactivity, reporting to the Managing Director.

Strategy/Creative Leadership:

  • Take an active and strategic role and provide support in pitches and RFP for various types of projects from Digital to IMC for Pharmaceutical brands.
  • Digesting a client’s brief and communicating client agendas to internal stakeholders; mainly creative and project management teams to meet with client’s expectations and attain successful project completion.
  • Provide creative judgment and take ownership of the quality of creative responses in conjunction with creative leaders.

Project & People Management:

  • Follow-up & Manage: opportunities, sales, invoicing, and ensure growth as per KPIs and turnover objective.
  • Inter-personal manage: coaching internal & partners cross-functional teams; nurture and manage team of account executives.

Job Requirements


  • Educational Background: At least Bachelor Degree with a major in sales, marketing, communications, advertisement, media, digital, public relations, etc.
  • >4 years’ experience in similar capacity in IMC/creative/media/digital agencies.
  • Strong autonomy and proactivity and sales-oriented.

Required skills:

  • Good digital understanding including Multi-channel Engagement in the healthcare industry regulation context.
  • A plus to have basic knowledge about scientific journal, knowledge of the healthcare, pharmaceutical, or science.
  • High service orientation and ability to build a professional and long-term partnership with our clients.
  • Adaptability and strong problem-solving skills to offer client recommendations and expertise.

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